Questions

Everything people ask before they switch.

Still stuck on something? Email [email protected] — a founder usually answers.

How is PupEats different from other dog food?
Every ingredient is human-grade and recognizable, and it's gently baked in an FDA-registered human food kitchen in Doral rather than extruded at extreme heat. Each pack is portioned for one specific dog, with their name printed on it.
Is the food cooked or raw?
Gently cooked — never raw, never extruded. Low temperatures keep the nutrients intact, and cooking handles the pathogen risk that comes with raw feeding. Packs are frozen at peak freshness.
How much does it cost?
It depends entirely on your dog — a Chihuahua and a Husky are very different bills. Build a plan in about two minutes and you'll see your exact daily cost, with 20% off your first box. The $15 taste test is the cheapest way to see if they even like it.
How do I know which recipe is right for my dog?
Chicken is leaner and easier on sensitive stomachs; beef is richer and more calorie-dense for active dogs. Most people start with the $15 taste test and let the dog decide.
How do I store it, and how long does it last?
Packs live in the freezer. Move one to the fridge 24 hours before mealtime. Once thawed it keeps 3–5 days in the fridge, and shouldn't be refrozen.
Can I customize my dog's plan?
That's the default. Portions are calculated from breed, weight, age and activity level, and we adjust as your dog changes — including switching recipes or moving between full and half-fresh plans.
Can I pause or cancel anytime?
Yes — pause, adjust portions, change recipes or cancel from your portal. No contracts and no cancellation fees.
What if my dog doesn't like it?
That's what the Bones-Back Guarantee covers: a full refund on the food from your first 15-day trial box. Email us within 15 days of delivery.
Is this complete and balanced?
Both recipes are formulated to meet AAFCO Dog Food Nutrient Profiles for adult maintenance, with minerals coming from whole foods — eggshell, kelp, oysters and sardines — instead of a synthetic premix.
Where do you deliver?
We cook and deliver across the Miami area, with free delivery on orders over $50. Not sure if we reach you? Email [email protected].
What owners say

Five stars, 26 times out of 26.

Read all reviews →
★★★★★

Supporting local businesses matters to me and Pupeats checks every box: local, ethical, sustainable, and incredibly healthy. I'm proud to feed it to my dogs.

Luis & Roxy
Luis & Roxy
Verified Purchaser
★★★★★

Our older dog had constant allergies and stomach upset. PupEats not only cleared his skin but completely eliminated his digestive problems. worth every penny!

Frank & Rocco
Frank & Rocco
Verified Purchaser
★★★★★

We rotate PupEats recipes regularly because our dog loves them all equally. It's amazing seeing our previously picky eater excited for mealtime!

Paul & Milo
Paul & Milo
Verified Purchaser
★★★★★

Yes Pupeats cost more than kibble and even other corporate human grade dog foods out there but our vet bills have dramatically reduced since switching. It pays for itself with how healthy and happy our pup is now!

Kevin & Tucker
Kevin & Tucker
Verified Purchaser
★★★★★

Initially i was hesitant because Pupeats seemed a bit expensive compared to kibble. But after just two weeks, our labs constant stomach issues disappeared completely. Now 3 months in seeing him healthier and more energetic makes the cost seem like nothing. honestly, i feel guilty for all the years we fed him dry kibble we're never going back!

Stefania & Charlie
Stefania & Charlie
Verified Purchaser
★★★★★

We struggled for years finding food our baby Flooki would eat consistently. the food would just sit out all day (what felt like she would just eat out of starvation of not getting anything else). Pupeats completely flipped the script he now devours every meal in seconds. My only concern is worrying he'll choke from inhaling his food 😂

Ema & Flooki
Ema & Flooki
Verified Purchaser
★★★★★

I never trusted anyone else to cook for my babies that's why i always cooked for them myself. After trying Pupeats 50% off promo, i've gained so much more free time each week and my dogs absolutely love their food. i genuinely can't imagine ever going back to cooking myself!

Monica & Daisy and Duke
Monica & Daisy and Duke
Verified Purchaser
★★★★★

You name it we've tried it… Farmers Dog, Wynwood Dog, Ollie you name it but Pupeats was the first that my picky eater loved instantly. now our only concern is how fast he inhales it!

Sara & Buddy
Sara & Buddy
Verified Purchaser
★★★★★

Pupeats meals always look and smells fresh and appetizing (if i haven't ate i consider splitting it with my dog), no more spoiled packets or questionable smells like i had with previous brands. peace of mind at every meal!

Jake & Marley
Jake & Marley
Verified Purchaser
★★★★★

After losing our first dog to pancreatic complications at just 4 years old, we swore we'd do better with Yuca. Met one of the PupEats owners and you could tell the priority was actually providing the best possible food for dogs. Going 3 years strong with Yuca and she looks great despite being 7 years old!

Camila & Yuca
Camila & Yuca
Verified Purchaser
★★★★★

My picky dachshund never showed interest in meals until Pupeats. Now he begs for dinner early (standing next to the fridge protecting his merchandise) honestly it's hilarious and adorable!

Maria & Tequeño
Maria & Tequeño
Verified Purchaser
★★★★★

I switched from another fresh food brand due to inconsistent quality and freshness issues. Pupeats being locally made has never disappointed. Always fresh always top-notch. One of the owners actually showed up personally to deliver my first order and told me he made that batch that very day! doesn't get fresher than that!

Carla & Churro
Carla & Churro
Verified Purchaser
★★★★★

Living in Parkline and having Pupeats free delivery is amazing. Meals arrive fresh fast and my pup eagerly awaits every delivery. Met the owner who personally brings the food and starting to think my dog likes him better than me lol.

Marco & Stella
Marco & Stella
Verified Purchaser
★★★★★

I grew up with dogs my whole life and used to think kibble was enough until i tried Pupeats. within weeks the difference was astonishing! Healthier coat better mood and tons more energy. I wish i made the switch sooner!

Emily & Harley
Emily & Harley
Verified Purchaser
★★★★★

After years of digestive issues switching to Pupeats solved everything within weeks. Our vet is amazed and genuinely i feel that our dog's quality of life has never been better!

Natalie & Bailey
Natalie & Bailey
Verified Purchaser
★★★★★

I love how Pupeats offers multiple recipes. Honestly i still can't decide which my golden retriever prefers because he devours every single one! mealtime went from stressful to joyful instantly.

Ale & Mocha
Ale & Mocha
Verified Purchaser
★★★★★

Knowing PupEats cooks right here in Miami makes a difference. Meals arrive fresh and on time every time unlike larger brands that shipped partially thawed food that i would assume leaves their facility days prior.

Vanessa & Lucky
Vanessa & Lucky
Verified Purchaser
★★★★★

Zoey got sick out of nowhere and would wake me up at random times with diarrhea issues. After switching to Pupeats, the transition process was a game changer from day one - I finally got a good night's sleep! never going back to kibble!

Karen & Zoey
Karen & Zoey
Verified Purchaser
★★★★★

honestly, my biggest concern at first was the price. Pupeats isn't the cheapest. but then it hit me fast food like McDonald's is cheap, yet there's a reason i wouldn't eat it every day. Why would i apply any less thought when feeding my best friend? Now, after just one month, the changes are unbelievable. Her coat shines brighter, she's bursting with energy, and her digestion issues have vanished completely. this investment in her health is worth every penny. i wish I'd done it sooner!

Andres & Luna
Andres & Luna
Verified Purchaser
★★★★★

I switched from bigger, national, human grade brands because I value local sourcing and freshness. PupEats has exceeded all expectations with their transparency and quality.

Gabriela & Rocky
Gabriela & Rocky
Verified Purchaser
★★★★★

After years of home-cooking meals for our dogs, I was hesitant to switch to anything store-bought. PupEats completely changed my mind. Their ingredients and quality are just like what I'd buy myself, maybe even better. Now I spend more time enjoying my pups rather than prepping meals, and honestly, their health and energy have never been better.

Jessica & Oliver
Jessica & Oliver
Verified Purchaser
★★★★★

Doña has always been picky, but Pupeats? She inhales it. I actually had to get one of those slow feeding bowls to slow her down now. We’ve seen such a change, her digestion is better, her energy is insane, and she just seems happier. Feeding her fresh is the best decision we’ve made.

Rodrigo & Dona
Rodrigo & Dona
Verified Purchaser
★★★★★

Ibiza was my emotional support pup through a really dark time. I wanted to give her the best—not just something convenient. Pupeats gives me peace of mind knowing every bite she eats is packed with love and quality. I trust them like family.

Cristina & Ibiza
Cristina & Ibiza
Verified Purchaser
★★★★★

I used to cook all of Paco’s meals myself. I never trusted anyone else. But I tried Pupeats randomly from an ad I got, and wow. It’s exactly the kind of food I’d make, if not better. Now I get my time back, and Paco’s never been healthier.

Daniela & Paco
Daniela & Paco
Verified Purchaser
★★★★★

Bombón used to ignore his food unless it had human food mixed in. Not anymore. The moment we tried Pupeats, her entire demeanor around mealtime changed. He’s excited, vibrant, and honestly, it’s made me emotional watching him thrive.

Isabela & Bombon
Isabela & Bombon
Verified Purchaser
★★★★★

Gordo is our chunky little dude who used to gain weight no matter what we fed him. Since switching to Pupeats, he’s leaned out, but kept his energy and charm. He runs now—not just for food, but for fun. It's like watching him come alive.

Eduardo & Gordo
Verified Purchaser
★★★★★

Supporting local businesses matters to me and Pupeats checks every box: local, ethical, sustainable, and incredibly healthy. I'm proud to feed it to my dogs.

Luis & Roxy
Luis & Roxy
Verified Purchaser
★★★★★

Our older dog had constant allergies and stomach upset. PupEats not only cleared his skin but completely eliminated his digestive problems. worth every penny!

Frank & Rocco
Frank & Rocco
Verified Purchaser
★★★★★

We rotate PupEats recipes regularly because our dog loves them all equally. It's amazing seeing our previously picky eater excited for mealtime!

Paul & Milo
Paul & Milo
Verified Purchaser
★★★★★

Yes Pupeats cost more than kibble and even other corporate human grade dog foods out there but our vet bills have dramatically reduced since switching. It pays for itself with how healthy and happy our pup is now!

Kevin & Tucker
Kevin & Tucker
Verified Purchaser
★★★★★

Initially i was hesitant because Pupeats seemed a bit expensive compared to kibble. But after just two weeks, our labs constant stomach issues disappeared completely. Now 3 months in seeing him healthier and more energetic makes the cost seem like nothing. honestly, i feel guilty for all the years we fed him dry kibble we're never going back!

Stefania & Charlie
Stefania & Charlie
Verified Purchaser
★★★★★

We struggled for years finding food our baby Flooki would eat consistently. the food would just sit out all day (what felt like she would just eat out of starvation of not getting anything else). Pupeats completely flipped the script he now devours every meal in seconds. My only concern is worrying he'll choke from inhaling his food 😂

Ema & Flooki
Ema & Flooki
Verified Purchaser
★★★★★

I never trusted anyone else to cook for my babies that's why i always cooked for them myself. After trying Pupeats 50% off promo, i've gained so much more free time each week and my dogs absolutely love their food. i genuinely can't imagine ever going back to cooking myself!

Monica & Daisy and Duke
Monica & Daisy and Duke
Verified Purchaser
★★★★★

You name it we've tried it… Farmers Dog, Wynwood Dog, Ollie you name it but Pupeats was the first that my picky eater loved instantly. now our only concern is how fast he inhales it!

Sara & Buddy
Sara & Buddy
Verified Purchaser
★★★★★

Pupeats meals always look and smells fresh and appetizing (if i haven't ate i consider splitting it with my dog), no more spoiled packets or questionable smells like i had with previous brands. peace of mind at every meal!

Jake & Marley
Jake & Marley
Verified Purchaser
★★★★★

After losing our first dog to pancreatic complications at just 4 years old, we swore we'd do better with Yuca. Met one of the PupEats owners and you could tell the priority was actually providing the best possible food for dogs. Going 3 years strong with Yuca and she looks great despite being 7 years old!

Camila & Yuca
Camila & Yuca
Verified Purchaser
★★★★★

My picky dachshund never showed interest in meals until Pupeats. Now he begs for dinner early (standing next to the fridge protecting his merchandise) honestly it's hilarious and adorable!

Maria & Tequeño
Maria & Tequeño
Verified Purchaser
★★★★★

I switched from another fresh food brand due to inconsistent quality and freshness issues. Pupeats being locally made has never disappointed. Always fresh always top-notch. One of the owners actually showed up personally to deliver my first order and told me he made that batch that very day! doesn't get fresher than that!

Carla & Churro
Carla & Churro
Verified Purchaser
★★★★★

Living in Parkline and having Pupeats free delivery is amazing. Meals arrive fresh fast and my pup eagerly awaits every delivery. Met the owner who personally brings the food and starting to think my dog likes him better than me lol.

Marco & Stella
Marco & Stella
Verified Purchaser
★★★★★

I grew up with dogs my whole life and used to think kibble was enough until i tried Pupeats. within weeks the difference was astonishing! Healthier coat better mood and tons more energy. I wish i made the switch sooner!

Emily & Harley
Emily & Harley
Verified Purchaser
★★★★★

After years of digestive issues switching to Pupeats solved everything within weeks. Our vet is amazed and genuinely i feel that our dog's quality of life has never been better!

Natalie & Bailey
Natalie & Bailey
Verified Purchaser
★★★★★

I love how Pupeats offers multiple recipes. Honestly i still can't decide which my golden retriever prefers because he devours every single one! mealtime went from stressful to joyful instantly.

Ale & Mocha
Ale & Mocha
Verified Purchaser
★★★★★

Knowing PupEats cooks right here in Miami makes a difference. Meals arrive fresh and on time every time unlike larger brands that shipped partially thawed food that i would assume leaves their facility days prior.

Vanessa & Lucky
Vanessa & Lucky
Verified Purchaser
★★★★★

Zoey got sick out of nowhere and would wake me up at random times with diarrhea issues. After switching to Pupeats, the transition process was a game changer from day one - I finally got a good night's sleep! never going back to kibble!

Karen & Zoey
Karen & Zoey
Verified Purchaser
★★★★★

honestly, my biggest concern at first was the price. Pupeats isn't the cheapest. but then it hit me fast food like McDonald's is cheap, yet there's a reason i wouldn't eat it every day. Why would i apply any less thought when feeding my best friend? Now, after just one month, the changes are unbelievable. Her coat shines brighter, she's bursting with energy, and her digestion issues have vanished completely. this investment in her health is worth every penny. i wish I'd done it sooner!

Andres & Luna
Andres & Luna
Verified Purchaser
★★★★★

I switched from bigger, national, human grade brands because I value local sourcing and freshness. PupEats has exceeded all expectations with their transparency and quality.

Gabriela & Rocky
Gabriela & Rocky
Verified Purchaser
★★★★★

After years of home-cooking meals for our dogs, I was hesitant to switch to anything store-bought. PupEats completely changed my mind. Their ingredients and quality are just like what I'd buy myself, maybe even better. Now I spend more time enjoying my pups rather than prepping meals, and honestly, their health and energy have never been better.

Jessica & Oliver
Jessica & Oliver
Verified Purchaser
★★★★★

Doña has always been picky, but Pupeats? She inhales it. I actually had to get one of those slow feeding bowls to slow her down now. We’ve seen such a change, her digestion is better, her energy is insane, and she just seems happier. Feeding her fresh is the best decision we’ve made.

Rodrigo & Dona
Rodrigo & Dona
Verified Purchaser
★★★★★

Ibiza was my emotional support pup through a really dark time. I wanted to give her the best—not just something convenient. Pupeats gives me peace of mind knowing every bite she eats is packed with love and quality. I trust them like family.

Cristina & Ibiza
Cristina & Ibiza
Verified Purchaser
★★★★★

I used to cook all of Paco’s meals myself. I never trusted anyone else. But I tried Pupeats randomly from an ad I got, and wow. It’s exactly the kind of food I’d make, if not better. Now I get my time back, and Paco’s never been healthier.

Daniela & Paco
Daniela & Paco
Verified Purchaser
★★★★★

Bombón used to ignore his food unless it had human food mixed in. Not anymore. The moment we tried Pupeats, her entire demeanor around mealtime changed. He’s excited, vibrant, and honestly, it’s made me emotional watching him thrive.

Isabela & Bombon
Isabela & Bombon
Verified Purchaser
★★★★★

Gordo is our chunky little dude who used to gain weight no matter what we fed him. Since switching to Pupeats, he’s leaned out, but kept his energy and charm. He runs now—not just for food, but for fun. It's like watching him come alive.

Eduardo & Gordo
Verified Purchaser
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Cancel anytime · Free delivery over $50 · Cooked in Doral, FL